If you missed the first half of this list, check it out. And now, with a little help from our friends, we present items #1 through #5 of the Top Ten list of
Things I miss the most now that I use Clarity:
5. Playing Nancy Drew trying to solve The Mystery of The Impossible AIM Authorization (with chart notes written in hieroglyphics!)
Clarity takes the mystery out of referral processing, deciphering the complexities of today’s insurance regulations and procedures on your behalf. You might like to take up Sudoku as a puzzle-solving alternative.
4. Practicing my lyrics for karaoke night with a 90-second loop of “Don’t Stop Believing” while on hold … 13 times!
While the 80’s were a great musical era, you can spend this office time following up with insurance billing to generate clinic revenue. Hey, you can always practice your chops in the car on your way to work.
3. The security of having my call monitored for quality assurance.
Clarity provides the security you’ll need — referral documents and processing information stored safely online for immediate retrieval.
2. The invitation to call again when L&I is not experiencing a high volume of calls.
Don’t feel unloved. Clarity loves you. We eagerly await your questions, comments, and input to enhance our service.
And finally, the #1 thing our customers miss now that they use Clarity is…
1. The social outlet of meeting new customer service representatives after countless transfers.
There is nothing quite like being transferred through the ranks of each department in a large insurance company so much that it seems they are trying to help you not get your referral authorizations. With Clarity you can skip the fuss and spend this time getting to know your patients instead.
Happy Thanksgiving!
